About Us
A recognized leader of life enhancing counselling services
Resolve Counselling Services offers a variety of services geared toward helping our clients overcome adversity.
Resolve Counselling Services Canada is a not-for-profit agency governed by a volunteer Board of Directors. Resolve is a registered charity in Canada and a member agency of the United Way of Kingston, Frontenac, Lennox & Addington.
Resolve Counselling Services Canada offers the following counselling program areas to individuals, families, groups, and employers:
- Child & Youth Services
- Individual & Family Services
- Intimate Partner Violence
- Developmental Disability Services
- Employee/Employer Assistance
- Financial Wellness
Serving South Eastern Ontario with office locations in Kingston, Ottawa, and Napanee.
Our guiding vision, mission, principles, and values
Our Vision
Resolve Counselling Services Canada is a recognized leader of life enhancing counselling services.
Our Mission
Resolve Counselling Services Canada provides quality counselling services to significantly improve the social, emotional and economic well-being of individuals and families.
Our Principles
- Everyone has the right to be treated with dignity, integrity and respect.
- Everyone has the right to healthy and open communication.
- Everyone has the right to self-determination and choice.
Our Values
- Inclusion & Diversity
- Collaboration & Partnerships
- Accessibility
- Responsiveness
- Accountability & Effectiveness
- Care for Clients and Employees
More about Resolve
- Our History From Family Counselling Service in 1968 to Resolve today. Open
- Board of Directors The volunteer board that governs Resolve. Open on resolvecounselling.org
- Careers Join the Resolve team. Open on resolvecounselling.org
- Annual Reports Our report to the community, year by year. Open on resolvecounselling.org
- Annual General Meeting Minutes Minutes from the Annual General Meeting. Open on resolvecounselling.org
- Audited Financial Statements Resolve’s audited financial statements. Open on resolvecounselling.org
- Strategic Plan Where Resolve is headed next. Open on resolvecounselling.org
- Formal Complaints Policy & Procedure How to raise a concern about our service. Open on resolvecounselling.org
- Partners The funders and partners we work with. Open on resolvecounselling.org
Community partners
Awards & accreditations
Ready to talk to someone?
Request an appointment online, or call us at (613) 549-7850 or TTY (888) 234-0414.